Scarbrook Plumbing and Heating is a leading Doncaster based plumbing and Heating company. They provide domestic heating requirements to the general public and various local authorities through the Better Homes Yorkshire programme.

Scarbrook approached Holistic IT looking to outsource their IT support requirements. The business had grown considerably over the last few years and was looking to move premises to accommodate the extra demand.

Scarbrook required an outsourced partner to look after and maintain their systems whilst assisting in facilitating the move into the new Scarbrook offices. Also, internal users needed a dedicated IT resource to service their growing day-to-day requirements.

Holistic IT initially provided Scarbrook with a fully managed IT support service and placed them onto our Silver support plan. This meant we could support Scarbrook employees on a day-to-day basis in a much more efficient way than they were previously used to. Scarbrook were also confident in the knowledge that all internal systems were now being managed in a much more  proactive and secure way.

Scarbrook were growing at such a pace that it became quite apparent in the first few months that their current location would not be able to support the expansion of the business. As a result, Scarbrook started to look for new premises. Holistic installed a brand new network, including a fully managed firewall, switches, and Wi-Fi installation, and facilitated decommissioning of the old site.

Working with Holistic IT has resulted in a number of benefits for Scarbrook including:

By outsourcing their IT requirements to Holistic IT, we have been able to put in systems and tools that fit the needs of a growing business. All systems are now fully managed and backed up by Holistic IT giving Scarbrook the piece of mind that all systems and safe and secure.