Atherton Material Handling Solves Legacy IT Issues

Atherton Material Handling Logo

Atherton Material Handling Limited (AMH) based in Retford, Nottinghamshire are Conveyors specialists, with expertise on the design, manufacture and installation of Conveyor Systems and manufacture of bespoke Drums. They have three main divisions, each with their own specialities and focus: Atherton Mining and Quarrying, Atherton Recycling Solutions and Atherton Conveyor Belts, Drums, Rollers and Spares.

They specialise in Conveyor Systems, Conveyor Belts Sales (new and second hand) and manufacture of bespoke Drums and Rollers, they offer a Consultancy & Advisory Services, CAD Design and Manufacture of New Systems or Redesigning Conveyor Systems, Refurbish/Maintain existing Conveyor Systems, Vulcanising / Belt repair service, Mechanical Spare part sales, Engineering and Mechanical Site Work. Belt Reeling Machine Hire.

Deliverables

  • Fully Managed IT Support
  • Microsoft 365 Management
  • Server and Network Support
  • Structured Cabling

Key Challenges

AMH had an ageing Server as well as ageing IT systems, a list of accumulated historical IT issues that had been un-resolved, a problematic structured cabling system that ran across walls, under desks and hadn’t been terminated properly, no offsite back or disaster recovery system was in place and no internal IT resource or in-house expertise.

Solution

Holistic IT performed a full IT audit to report, then fixed all existing infrastructure issues. Then deployed a fully outsourced proactive monitored IT support contract, with 9 to 5 helpdesk, 24/7 system monitoring and proactive remediation.  We designed and implemented a replacement server to meet the company’s requirements to run business critical applications.  As well as delivering an offsite cloud backup solution for peace of mind. In addition, we took over the Microsoft Office 365 management including service delivery.

”Holistic IT offer us a full managed service and we trust them to do so. Holistic IT is the first Company that has given us full confidence that we are safe, backed-up, protected and managed. They manage our IT and network as though they are an internal department. They always give immediate assistance when we have an issue. They offer a friendly service. They go over and above by helping with all types of issues. They are pro-active They know what they are doing and do what they promise.

Karen ADirector, Atherton Material Handling

Business Benefits

By partnering with Holistic IT, Atherton Material Handling gained a trusted IT partner who proactively resolved long-standing infrastructure issues and implemented a modern, secure, and scalable IT environment. The result? Peace of mind, improved efficiency, and the confidence to focus on growing the business – knowing their IT is in safe hands.

  • Reliable, Expert IT Support – Fully managed by Holistic IT’s experienced team, removing the need for costly in-house IT staff.

  • 24/7 System Monitoring – Continuous monitoring and proactive remediation ensures maximum uptime and early issue resolution.

  • Complete Disaster Recovery – Critical systems are backed up both onsite and offsite, providing robust business continuity and peace of mind.

  • Dedicated Helpdesk Access – 9-to-5 friendly, expert support for day-to-day issues with fast response times.

  • Strategic IT Guidance – Access to IT experts who support future planning and align tech with Atherton Material Handling’s growth goals.

  • Focus on Core Business – Freed from IT headaches, the team can focus on running and growing the business.