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Reasons Why You Should Outsource Your IT Support

By 13th August 2021Blog3 min read

The internet and IT is an essential aspect of every business, and for smaller businesses, it may be an important decision whether to develop your own in-house IT department or seek to outsource these functions to a third party.

Aside from the day-to-day IT needs of a company, there are other aspects such as cybersecurity, particularly with so many people remote working, and maintaining your infrastructure, software, and hardware.

We have a look at why in-house IT support can be costly, and outsourcing to a third party can be better for your business.


1. Reduce your costs

The average salary of an IT manager can be anywhere between £30k to £60k, and that’s not forgetting the costs of recruitment and ongoing training to ensure their skills are kept up to date and are constantly refreshed.

By outsourcing your IT support, you will have access to a team of highly trained professionals for a fraction of the cost.


2. Recruiting can be a real pain

If you decide to recruit your own in-house IT support, then you will need to consider factors such as their skill levels, experience, and their background. Recruitment is difficult, time-consuming, and can be incredibly expensive if you’re not IT savvy.

With outsourced IT support and services, you will always have a team on call who are equipped with the latest qualifications and up-to-date technical knowledge and expertise.


3. Focus on your business goals

Your time is precious and should be spent focussing on more important business functions, such as spending time with your employees, clients, and growing your customer base.

Many people choose to outsource their IT needs to pride the peace of mind that that aspect of the business is being looked after and they can focus on running and growing their business.


4. Increase productivity

You may think that by keeping technology responsibility in-house, you’re saving money, but it means that your employees will be less able to focus on their primary roles if they are distracted by IT issues, reducing their productivity.

Outsourced IT support means that you will always have a technician on hand to resolve issues, helping reduce any downtime within networks.


5. Adopting the latest technologies

An outsourced IT provider will always be well informed with the latest technologies and will have a range of qualifications and accreditations with leading industry technology providers, such as Microsoft, Dell, Cisco, Sophos, and Apple, meaning you do not have to worry about being up-to-date with the latest products or optimising software updates.

To help grow your business, you should be able to forget about the worry of IT support and your infrastructure, and by outsourcing your IT support and services, you can avoid extended downtime, loss of revenue, and reduced productivity.


Come and talk to us today to see how we can help grow your business, and rest easy knowing that your IT infrastructure is in the best hands.